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January 27, 2020
Question

Why when I try to e-file RI, (Federal is accepted) does it tell me direct deposit cannot be selected for a mailed return and brings me back to home?

  • January 27, 2020
  • 1 reply
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1 reply

January 30, 2020

Please follow the instructions below to e-file your state return since you have already filed your Federal return. 

 

Please see the instructions below for opening the tax return so you can file the state return.

  • Sign in to your TurboTax Online account.
  • From the "Welcome home" box on the left, Click on "Visit My Tax Timeline" below the "Download/print" return button.
  • Under SOME THINGS YOU CAN DO click on Add a state. (You are not adding a state to your return.  By choosing this option it will allow us to open up your return.)
  • On the Tax Timeline, click "State Taxes".
  • Continue through the state return interview process.
  • Click "Print & File" when you are ready to file the state return.
  • Select "File a Return".
  • Select "You’re Ready to E-file".
    • Under Federal check Do Not E-file my Federal Return now, I’ll do it later. 

 

    • Under State check E-file my State Return now.
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