Skip to main content

3 replies

ReginaM
February 4, 2020

If you have not already filed, you can correct errors made in TurboTax by going to where you entered  the item and select Edit next to it to correct it

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"
February 11, 2020

How can I correct an error after already filing for the taxes?

February 11, 2020

If you already filed your return you can't make any changes.  Wait until the IRS either rejects or accepts your return.  If your return is rejected, you will be able to fix it and

resubmit it.

If your return is accepted, wait until your return has been fully processes and you received your refund ( if you are expecting a refund ), then amend your return. 

Here's how you amend your return:

  1. Sign in to you account.
  2. Scroll down to Your tax return & documents , select 2019 and then Amend (change) return
  3. Select Amend using TurboTax Online.
  4. Follow the instructions, your refund or tax due will change to 0. This is normal on amended returns.

Amended return can't be e-file, you need to print it and mail it in.

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"
May 24, 2020

I filed free with you and cannot recover to fix error.  I filed for 2019.  I put 12.812 for income instead of the correct amount of 13.812.  I have not received my stimulus check.  What do I do.  My email is [email address removed]   Phone number [phone number removed].  .                                                                                                                                           

May 11, 2021

You can regain your stimulus check this year on the Recovery Rebate Credit form.  You might need to open it if it does not show up in the forms column.  Ours is right under our W2s.

March 20, 2021

I need to amend a return from 2019. I used TT on line. I followed the instructions but it’s making me download the states. I need to amend one state and federal, why is it trying to make my purchase the second state again when it’s a non resident state. I get the error message 190 when I try to open the return to work on it.

March 20, 2021

Try to clear your browser's cache and delete cookies. A full or corrupted cache can keep TurboTax from functioning properly. If that doesn't work, try a different browser such as Safari or Firefox if you're currently using Chrome and vice versa. 
If you continue to have issues please see the link below to contact one of our TurboTax representatives:

What is the TurboTax phone number?

@Kmalvarado

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"