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1 reply

KathrynG3
March 7, 2020

Unfortunately, we cannot see your return. However, if you are seeing a tab that will not go away, try the following navigations:

In TurboTax Online:

  • Click the <Back button in the lower left corner of the page
  • Click Continue in the lower right corner of the page
  • Answer the question on the page and click continue
  • Click on one of the tabs across the top
  • Click on Federal or State in the left menu

In TurboTax Desktop:

  • Try to navigate back or forward 
  • Answer the question that is being asked, even if it is None of the above
  • Click on one of the tabs across the top 
  • Try toggling over to Forms mode and back to Step by Step