Question

Why won't turbotax file my income tax?

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Employee

Are you receiving an error message when you try to file your income tax? Please respond back so that we can try to help.

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I get this error:

Hmm, looks like we hit a slight snag in this section

Let's get you back to your taxes. Make sure your Internet is connected, and then select Try again or check back in a few minutes.

Employee

Also, try turning off your virus protection and then turn it back on after your return saves. Please click here for the TurboTax Help link on how to disable virus protection. https://ttlc.intuit.com/community/installing/help/how-to-disable-your-virus-protection-software/00/25615

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