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M
mmikejonesss
April 12, 2020
Question

Why won't TurboTax let me finish and file it keep saying waiting on live acreen but i just want to file

  • April 12, 2020
  • 1 reply
  • 0 views
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1 reply

Kat11_2
Kat11_2
Employee
April 13, 2020

Your post indicates that you are using TurboTax Live.  That's the program that allows users to access Expert help in preparing your tax return.  If you didn't use TurboTax Live, you should be able to remove it from your TurboTax fees and return.  See if the TurboTax FAQ linked below helps you out.

 

How do I remove TurboTax Live? 

 

*Please click the thumbs-up icon if this response was helpful.
**Please click "Mark As Best Answer" if your question has been resolved. Thank you.

*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***
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