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Question

Will not accept my license code?

Forum|Forum|5 years ago
December 18, 2020
12 replies
0 views

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Will not accept license code. The box says up to 5 users

Employee

No it doesn't say up to 5 users. It says you can install it on 5 computers you own. You are not suppose to share it. You can do unlimited returns and efile 5 for free, the rest you have to print and mail.

Thank you for your reply. We have been doing this for 30 years or so. My daughter buys the Turbo tax and I use it. It always worked fine. Is this something new where they stopped doing that? Thank you Volvo Girl

My license number is not being accepted for activation.

Employee

@oneilj704 wrote:

My license number is not being accepted for activation.

You will have to contact TurboTax support for assistance with this problem.

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm