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Employee
June 4, 2019
Question

Will not accept my security code to pay for state tax filing

  • June 4, 2019
  • 2 replies
  • 0 views

using same credit card that is saved in your system. It ask for security code and when I enter it the continue block is light gray and will not let me continue.

2 replies

June 4, 2019
Maybe the system is just having a bad day....
I would just use a different card if you have another one.
February 7, 2020

I tried another card, same results,

AkinaLO
February 7, 2020

If you feel it is still not working correctly, it may mean that you need to refresh your browser and clear out your cookies.

If that doesn't work, try clearing your browser's cache. Then trying logging out and logging back into TurboTax.

The following FAQs will show you how to do it.  

 

This one shows how to delete your cookies.  

https://ttlc.intuit.com/replies/3301745 

 

This one will help you clear your cache. 

https://ttlc.intuit.com/replies/3302272  

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