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May 18, 2021
Question

will not accept the listed a pin and date of birth to let me file

  • May 18, 2021
  • 1 reply
  • 0 views

I have verified that the date of birth is correct and added a pin but it just keeps telling me i need to enter those 2 things

    1 reply

    May 18, 2021

    Try deleting your cookies, clearing your cache and rebooting. If that doesn't work, use a different web browser. See the following:

    If that still doesn't work, you may have to mail in your returns if you're not able to e-file. 

     

    Although millions of tax returns are successfully e-filed every year, some returns simply can't be e-filed or keep getting rejected even though there's really nothing wrong with them.

     

    Returns can't be e-filed if they:

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