Question

Will Turbo Tax 2019 work with Mac Sierra (10.12.6) ?

Forum|Forum|6 years ago
October 2, 2019
5 replies
0 views

No text available

DoninGA

Employee

For 2019, Mac OS X 10.13 or later will be required.

H

heavenlydaze

Nope, and my mac won't take system 13, so I actually have to buy a new computer if I want to use turbotax. This computer is only six years old. I'm going to use the free IRS software instead.

DoninGA

Employee

@heavenlydaze wrote:

Nope, and my mac won't take system 13, so I actually have to buy a new computer if I want to use turbotax. This computer is only six years old. I'm going to use the free IRS software instead.

You can use the TurboTax online editions for 2019 with the computer and OS you are currently using.

Note - there is no such thing as Free IRS Software. The Free File programs are from various vendors using online software. TurboTax is part of the Free File program.

See this IRS website for the Free File program for tax year 2018 - https://www.irs.gov/newsroom/irs-free-file-opens-today-in-advance-of-tax-season

J

jimmcmaster

After some frustrating time with Microsoft I contacted Apple. The very helpful service person (Asylyn) helped me upgrade to 10.13.6 and Turbo Tax 2019 works well with it. Every other avenue I tired suggested that an upgrade past 10.12 was not possible. Once again, Hooray for Apply and iMac. Not sure what will happen next year if TT puts a barrier to use under 10.13.6, but the idea of using free software or just hiring out the effort will likely be my approach.

A

alaskagriz

What is the Apple contact number? Email works best but phone number is OK too.

AkinaLO

Customer support can better assist you with this issue.

Please contact customer support by following the instructions below.

Contact Customer Support

@alaskagriz

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E

Eric49d

So after something like 25 years of dedicated TurboTax usage I suddenly can no longer use this program because my computer got too old?!! Yeah online, sure.

I guess that says something about the operator and something about computers becoming more reliable so I don't have to upgrade every few years. A new Mac is going to run me 1700 -2300 depending on how long I think it will before it becomes obsolete by software developers. . . again.

I have been using apple products since the mid 1980's. Always believed they had a better product, Still do. But still not happy about having to replace the computer to run Tax Software. But sometime next year, all the programs will start to suffer. I guess it's time to go shopping / like I'm going to find a break on apple products somewhere. More Coffee!!

M

musiciscool

Just wanted to do my taxes, now I have to either buy a new computer, or phouck up everything that currently runs smoothly just to run an app that could easily be run on Classic OS 9.....

D

dilworth

Search for

upgrade unsupported mac to high sierra

A

agruchy

One recommendation from Intuit is to use the web-based version. this does work and will upload your previous year's info. But I purchased deluxe, can I use that purchase to pay for the online version?

M

musiciscool

I have no idea! I didn't see any way to connect my purchase to what they offer online. Looks like we'd have to ask for a refund, & then pay fullprice for the web version...