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Kanenone11
July 2, 2019
Question

Wont let me log on for my tax forms

  • July 2, 2019
  • 1 reply
  • 0 views
No text available

    1 reply

    Critter
    Critter
    Employee
    July 2, 2019

    What happens when you try ?   

     

    Are you logging in with the correct userID & password ?   

    You have to sign onto your 2018 online account using the exact same user ID you used to create the account.

    Close all TurboTax windows on your web browser (including this one).  Copy and paste the account recovery website link onto a new web browser window and run the tool.     https://myturbotax.intuit.com/account-recovery/

    If none of the user ID's received will access your 2018 account, then use the option shown in blue on the account recovery website, "Try something else"

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