Skip to main content
February 19, 2022
Question

Wrong back account

  • February 19, 2022
  • 1 reply
  • 0 views

So inspite of me triple checking that I put my bank account in correctly I discovered I left out a number in the account. My return has already been approved and the where’s my refund site says it’s going to be sent to my account in Feb 24. I know that if the bank rejects it the irs would send me a paper check but my issue is I set up to have my turbo tax fee come out of my return. So I know the IRS will send to the SBTPG bank so they will take out the fee and then they send it to me. So when they go to send it to my bank account and it ( hopefully gets rejected) then what happens? I did call a turbo tax customer service rep to ask if I could request they just put the payment on my turbo tax card that I got last year but I think she was new because she couldn’t answer my question. She told me she would research it and email me back but it’s been several days and I haven’t gotten an email. My refund status just updated today to show a deposit date so now I’m in panic mode. 

    1 reply

    February 21, 2022

    SBTPG may put a hold on your direct deposit if the bank account number is wrong. You can reach out to SBTPG at 1-877-908-7228 or go to their secure website.

    For more information please see: Why is my federal refund on hold with Santa Barbara Tax Products Group (SBTPG)?

     

     

    **Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"