Question

Y'all really messed up!

Forum|Forum|4 years ago
May 7, 2022
1 reply
0 views

I WILL NEVER USE TURBOTAX AGAIN! You say it's free, but I spend $100 with the knowledge courtesy of YOU that I'm getting a $2100 refund, only to end up only getting $600. That's a BIG difference and a BIG mistake on your part! Never again!! 😤

X

xmasbaby0

Employee

@JelloShotChris

Did you make a mistake with the child tax credit? A $1500 reduction in your refund sounds like you did not enter the amount of the advance child tax credit payments you received for a child age 6 to 17 between July and December. Did you receive those payments last year and forget to enter them? Or did you say that you did not receive the 3rd EIP payment---when you actually did receive it? Those are the most common reasons for reduced refunds this year--lots of people have been confused by those credits and made mistakes that resulted in reduced refunds.

The IRS will send you a letter that explains why your refund was reduced. Meanwhile it might help you to check your online IRS account.

https://www.irs.gov/payments/your-online-account

https://blog.turbotax.intuit.com/tax-refunds/why-is-my-tax-refund-not-what-i-expected-49240/

https://www.irs.gov/newsroom/questions-and-answers-about-the-third-round-economic-impact-payment-topic-j-payment-issued-but-lost-stolen-destroyed-or-not-received

If you need to trace a payment that the IRS says has been issued to you, mail or fax a completed IRS Form 3911, Taxpayer Statement Regarding Refund

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**