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April 19, 2022
Solved

You did not erase my tax reports I would like to start over?

  • April 19, 2022
  • 1 reply
  • 0 views
Can you erase both of my tax reports?
Best answer by bluedeb

No one here can erase any of your returns, we don't have access to your account.  You may not be able to clear and start over since you if you already registered your product, see the following.

 

Clear and Start Over in TurboTax Online:

 

If you haven't submitted payment, deducted the TurboTax fee from your refund, or registered your product, you can erase your return and start from scratch in TurboTax Online. If you have done any of these things, you'll need to manually edit your return.

Here's how to clear and start over:

  1. Sign in to TurboTax and open or continue your return, if you haven’t already
  2. Select Tax Tools from the left menu, then Clear & Start Over
  3. Answer Yes to confirm

We also have instructions on how to clear and start over in the mobile app.

1 reply

bluedeb
bluedebAnswer
Employee
April 19, 2022

No one here can erase any of your returns, we don't have access to your account.  You may not be able to clear and start over since you if you already registered your product, see the following.

 

Clear and Start Over in TurboTax Online:

 

If you haven't submitted payment, deducted the TurboTax fee from your refund, or registered your product, you can erase your return and start from scratch in TurboTax Online. If you have done any of these things, you'll need to manually edit your return.

Here's how to clear and start over:

  1. Sign in to TurboTax and open or continue your return, if you haven’t already
  2. Select Tax Tools from the left menu, then Clear & Start Over
  3. Answer Yes to confirm

We also have instructions on how to clear and start over in the mobile app.