Question

You sent me a License Code thats no good -- can't even download.

Forum|Forum|6 years ago
November 20, 2019
3 replies
0 views

No text available

TurboTax Deluxe Online

Employee

The license code is only used after the software is downloaded and installed on your personal computer. The license code is shown for a tax year 2019 download.

Sign onto your download account - https://shopping.turbotax.intuit.com/unified/downloads?route=myaccounts

VolvoGirl

Employee

I have Windows. I logged into my account and went to Downloads. I first clicked on Copy Code then on the download. After it downloaded I clicked on the exe file. Got a little worried when it didn't ask to Activate when installing. But when it was done I clicked on Launch Now and the first thing the Activate box popped up and I did Ctrl+V to paste the code and it worked!

SteamTrain

Employee

@ichapp01

And, if using a Windows computer...you can't download it using IE11 (no download button). Use either the EDGE or Chrome browsers.

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*

J

jonahjohn

Have the CD; license code rejected.

None of your answers address this.

A simple question why the difficulty??

Error code 607

John Heiman

M

mesquitebean

Employee

@jonahjohn

This is mainly a user community forum. To reach Support, use the form at the link below to schedule a call back, or it may provide a number. Hours are 5AM-5PM Pacific (8AM-8PM Eastern) Monday-Friday. Closed Thursday and Friday this week for Thanksgiving.

Where the form asks what product you are using, be sure in the dropdown menu to indicate "CD/download" and the proper operating system, then indicate which Edition.

https://support.turbotax.intuit.com/contact