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October 22, 2019
Question

Your site isn't working

  • October 22, 2019
  • 1 reply
  • 0 views

I'm trying to file my taxes, but your site keeps taking me in a circle. Why? 

    1 reply

    VolvoGirl
    Employee
    October 23, 2019

    Sorry, Online is closed now so you can not start a new 2018 return or finish one. Oct 15, 2019 was the last day to efile.  2018 is now the prior year. You can only buy the download for prior years. You have to buy a separate program for each year. They only sell the last 3 years. You need a full Windows or Mac computer to install it on. Buy the download here
    https://turbotax.intuit.com/personal-taxes/past-years-products/

    You have to print and mail prior year returns. When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s. Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS received the return. Don’t forget state.

    Important! Mail Federal and State in separate envelopes and mail each year in separate envelopes.

    If you are getting a refund, there is not a penalty for filing past the deadline. You have 3 years to file for a refund. If you owe taxes, the interest/penalties will be calculated by the IRS based on how much you owe and when they receive your return and payment. The IRS will bill you for this; it will not be calculated by TurboTax.

    How to file a prior year
    https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-prepare-a-prior-year-tax-return/00/25984

    Did you start an online return last Year? How to finish a prior year online return
    https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-finish-a-prior-year-return-that-i-started-in-turbotax-online/00/26322