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June 1, 2019
Question

Your system keeps trying to make me upgrade, I don’t want to how do I file for free I know I owe money!!!

  • June 1, 2019
  • 1 reply
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1 reply

June 1, 2019

If the system is trying to upgrade you, you have a tax situation that requires a different version of TurboTax.  Some common reasons are retirement savings contributions and student loan interest.  You can find more information here:

https://ttlc.intuit.com/questions/2575733-why-do-i-have-to-upgrade-from-free-edition

If you want to start your return over, you can do so using these instructions:

https://ttlc.intuit.com/questions/2586254-how-do-i-clear-and-start-over-in-turbotax-online