Question

Your transmission didn't go through We could not e-file your return for the following reason: Our records indicate your account e-mail has not been confirmed. Please log into TurboTax.com on a web browser to complete the e-mail verification process

Forum|Forum|4 years ago
April 9, 2022
1 reply
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Anybody get this?

Your Transmission Didn't Go Through

We could not e-file your return for the following reason:

Our records indicate your account e-mail has not been confirmed. Please log into TurboTax.com on a web browser to complete the e-mail verification process before retrying your e-file.

I have logged out and in USING AN EMAIL CODE and retry and get this REPEATEDLY.

I need to talk to someone with Turbo Tax to either get this resolved or get my money back for lack of proper service.

E

ee-ea

Employee

You can speak to a person, you just have to go through the procedure to do that. You can get TurboTax support contact information, including phone numbers, at this link: https://turbotax.intuit.com/support/contact/index.jsp