Skip to main content
February 15, 2024
Question

activation code missing in e-mail

  • February 15, 2024
  • 1 reply
  • 0 views

I purchased the product on Dec 19, 2023 but I can not find the confirmation e-mail to activate my download. Can you help me retrieve it? I can see the payment on my credit card but the e-mail is nowhere to be found. Thanks. 

1 reply

TurboTaxSusan
February 15, 2024

Have you checked your Junk/Spam folder?

KstoshAuthor
February 15, 2024

I have. I spent over an hour today checking everything 

TurboTaxSusan
February 15, 2024

I've resent the receipt email to the address on file. Let me know if you got it.