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I
imadassy
March 3, 2024
Question

Are you still facing issues accessing you 2023 tax return

  • March 3, 2024
  • 1 reply
  • 0 views
No text available

    1 reply

    TurboTaxSusan
    TurboTaxSusan
    March 3, 2024

    You can login to TurboTax Online 2023 here: https://ww1.2023.ca.turbotaxonline.intuit.com/

    I
    imadassyAuthor
    March 3, 2024

    whenever i try to access the return i am getting the puppy picture.

     

    i contacted TurboTax 2 days ago and they asked me to wait 48 hours as they are working on the issue, but till today still the same.

    T
    Community Manager
    TurboTaxBrendaCommunity Manager
    Community Manager
    March 4, 2024

    Can you please make sure that you log out of your Online account and log back in and if you get this puppy page - please make sure that you clean your cookies and cache, then try again.

     

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