Can I download CRA transactions using the provincial partner CRA login? The online turbo app defaults to My Accounts.

Forum|Forum|2 years ago
May 2, 2023
2 replies
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I was locked out of my accounts and was able to on a separate window with my provincial sign partner sign on. I then closed that window and attempted the download CRA through Turbo tax online. It took my directly to "My accounts" and I could not get to My provincial partner login.

BrendaW-US

Yes, there is way to my provincial login.

Once you click on Sign in to CRA- the page that comes up you will:

Scroll all the way down and click on CRA Sign-In Services.

The next page click on - My Account

Scroll all the way down to Provincial Sign-in Partner.

Thank you for choosing TurboTax.

Christine0011

When I try to login to the CRA to download my docs, it does not give the option to use a provincial sign-in partner. (Yes, I scrolled down)

TurboTaxSusan

@Christine0011 Please try signing into your CRA account before starting the auto-fill process. If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608.