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February 24, 2025
Question

CANADA CHILD BENEFIT NOT SHOWING ON SYSTEM THIS YEAR WHEN FINALIZING THE TAXES. SHOWS TURBO TAX UPDATED

  • February 24, 2025
  • 2 replies
  • 0 views
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    2 replies

    February 25, 2025

    To better assist you, can you please specify which TurboTax version you are using, Online or Desktop?

     

    Thank you for choosing TurboTax.

    burrmit
    February 28, 2025

    There appears to be an issue with the CCB form that exists in the background of the TurboTax software for calculating the CCB amounts.

     

    If you click on "Forms" view and then the Forms pop up from the bottom, then Form lookup... and search "CCB". You will see the form in question.

     

    What I found well preparing mine, was that the Basic Benefit amounts did not seem to be correct, based on the information I put into my return (ie. number of dependents, dependent info, etc.).

     

    So I believe Intuit is aware of this issue and therefore removed that estimate at the end of the tax filing, until they can implement the required fix to the issues.

     

    Hopefully TurboTax team can pushing a fix for this soon. It would be nice to know these estimated amounts prior to filing.

    TurboTaxSusan
    March 1, 2025

    We are aware of the issue, and our development team is working to resolve it ASAP.

     

    In the meantime you can use this calculator on the Canada Revenue Agency (CRA) website to see an estimate of your Canada child benefit (CCB): Child and family benefits calculator