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B
balma
April 23, 2023
Question

Cannot file my taxes message to upgrade

  • April 23, 2023
  • 1 reply
  • 0 views
how do I upgrade

    1 reply

    TurboTaxSusan
    TurboTaxSusan
    April 27, 2023

    Are you using TurboTax CD/Download or TurboTax Online?

    B
    balmaAuthor
    April 28, 2023

    Yes and cannot efile "message incorrect Access Number"

    TurboTaxSusan
    TurboTaxSusan
    April 28, 2023

    Your NETFILE Access code is made up of 8 numbers and letters. Please double check that you have entered the full code and that it matches what’s on your Notice of Assessment for the last tax year.

     

    Since the code is not mandatory, you can also try filing your return without the code.

     

    You can get back to the page with your NETFILE Access code by clicking on “My Info”, then “[Your Name]’s Personal Information”. Then scroll to the middle of the page to find the code entry box.

     

    You don't need to upgrade to file your return.

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