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wishrecord
June 29, 2024
Question

Hello:)) My CRA account is unlocked but the Turbo Tax website mentioned it my account is locked and result code is 15. What should I do??

  • June 29, 2024
  • 1 reply
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    1 reply

    T
    Community Manager
    TurboTaxBrendaCommunity Manager
    Community Manager
    July 3, 2024

    As per the Canada Revenue Agency (CRA) receiving an error code 15 means: You have indicated this is a pre-bankruptcy return. Please delete the selected financial data (SFD) statements. They should not be transmitted with a pre-bankruptcy return.

     

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