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February 7, 2024
Question

I am receiving the notice "Based on what you told us, it doesn't include the forms you need" but nothing has change in the last 5+ years. Why do I need to upgrade?

  • February 7, 2024
  • 1 reply
  • 0 views
There are no additional forms needed.

    1 reply

    TurboTaxSusan
    February 7, 2024

    This page lets you know what each version of TurboTax Online suports: https://turbotax.intuit.ca/tax/pricing

     

    Please see this TurboTax FAQ for more information on who can use Free:

    Who can file for free using TurboTax?

    sericjAuthor
    February 7, 2024

    This is great information. It proves that I don't need to upgrade... But it won't let me continue.

    TurboTaxSusan
    February 7, 2024

    Please contact our phone support team at 1-888-829-8608 as they will be better able to assist you. They can look at your return with you to see what is happening.