I am reviewing my tax return and the optimize pension option keeps kicking me out of the Canadian site and says I have to log in again. I can't get past this step.

Forum|Forum|1 year ago
March 29, 2025
1 reply
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TurboTaxSusan

Please clear your browser cache (or use a different browser) and try again. If you are still not able to resolve this issue, please contact our phone support team for more assistance.

tomlinson_bexAuthor

Hi I tried this and no success. I’ve tried different computers - no cookies were saved and still I keep getting kicked out of the program

should I try and start a new return?

TurboImpotVeronique

This issue is known to our services and an investigation is currently underway. Our team is working to resolve it as soon as possible.

We thank you for your patience and understanding.

I am reviewing my tax return and the optimize pension option keeps kicking me out of the Canadian site and says I have to log in again. I can't get past this step.

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