I bought turbo tax 2022 at Amazon. How can I activate it?

Forum|Forum|3 years ago
January 29, 2023
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TurboTaxSusan

If you have bought TurboTax Online, please go to turbotax.ca/activate to use your code before you start your returns. You can see this TurboTax FAQ for step-by-step instructions: In TurboTax Online, how do I use a prepayment code?. Please note that once you have successfully used your TurboTax Online activation code, you don’t need to use it again.

If you have bought TurboTax CD/Download, you will be asked for the licence code when you install the software. Please see this TurboTax FAQ for more information on the licence code: Where is my TurboTax licence code? You can download the current version of TurboTax CD/download edition here: Choose the 2022 TurboTax edition you need (for Windows). You can download older versions of TurboTax CD/download here: Where can I download the CD/download edition of TurboTax?

ninacoutinho62-yAuthor

For 4 days now I am trying to download a software I bought on line. After I switch to Turbotax activate, the blue dot appears and stay on my screen forever. My son and grandson also tried with the same results. I am really frustrated because Amazon is refusing to reimburse me for the purchase of Turbo tax.

GHarpe

Are you using the Online version or desktop CD/Download version? Are you using a MAC computer? Our TurboTax download is not compatible with MAC computers.

Thank you for choosing TurboTax.