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March 30, 2024
Question

I cannot sign out of my wife's CRA account. It won't recognize my CRA data.

  • March 30, 2024
  • 1 reply
  • 0 views
Every time I try to auto-fill my CRA data, it says my wife may still be signed in. It suggests opening her 'My Account' in a new browser, signing her in and then signing her out. It also says I can clear my cache or use private browsing to import my CRA data. I have tried all 3 methods multiple times, and every time I try to import my CRA data, it shows my wife's SIN number, and it still gives me a warning that her CRA account may still be logged in.

    1 reply

    TurboTaxSusan
    March 30, 2024

    Login to your CRA account in another tab, and then start the Auto-Fill process for your return.