Skip to main content
June 27, 2024
Question

I've already paid fully for my online TurboTax (have receipt), but now when I'm actually trying to file, it asks me to pay first! I can't get past this. How to fix this?

  • June 27, 2024
  • 1 reply
  • 0 views
I paid fully a few days ago, but did not file at that time (I have the email receipt). Now it asks me to pay again.

    1 reply

    Community Manager
    July 3, 2024

    Please reach out to our phone support team to help you.

     

    Thank you for choosing TurboTax.