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March 3, 2024
Question

I would like to go back and change my subscription to the basic online return

  • March 3, 2024
  • 1 reply
  • 0 views
I just want the basic return option

    1 reply

    TurboTaxSusan
    March 3, 2024

    "Basic" is not available in TurboTax Online, it is only available in CD/Download form (for Windows).

     

    Once you have upgraded or added features to your TurboTax return, there is no way to downgrade or remove the extra features. You would need to create a new return to go back to the original product. 

     

    To start a new return, select “Start a New Return” from under “My Returns” in the top left corner. Once you have started your new return, you can select “View All Returns” from under “My Accounts & Returns”. Then delete the unwanted return by clicking the small Trash Can next to it or “Delete” under the return’s name.