Getting started

We weren't prompted to enter the licence code and it stated that we had to pay $60 . how can this be corrected.

I have used Turbo tax for the last couple decades. Filled a joint form with my wife and I where I put childcare tax credits but got the ON479-A CARE credit applied but was ineligible for due to income. It was an error in the program. Not sure how to address this as it's not a small amount and interest applied. Presuming the 100% Accurate Calculations Guarantee should have caught this for the 2021 to 2023 tax years as we just got our reassessment stating the error. 

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I did my Canadian 2022 taxes with Turbotax online edition and have an account with Intuit, but did not give them my credit card info, but now I am seeing a pending charge from Intuit payments

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I requested a call back. The individual said that I had to either pay for self employed even though I'm not or start all over again. The individual could not tell me what triggered the self employment, nor why there was no way out of this loop I was in where I could not go back to the interview page, nor could they adjust the price as its forcing me to select self employed at a higher cost. This is the second year in a row I'm getting some serious technical issues. Is there a direct line to a supervisor as the first level of support doesn't seem to log these requests.

I purchased TurboTax 2018, 2019, 2020 and filed one return. I now need to file additional returns. The download link in the original email no longer works. How do I access it?

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How many times can we file returns for others?

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How I can make the payment

Hi, I need to file my 2020 and 2021 taxes in Canada.  I found the webpage to choose the version here:https://turbotax.intuit.ca/tax/software/prior-year-taxes But how do I tell what features I need?  I need to file one return for each year with medical expenses and self employed gig work income.

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is this information still valid for a 2023 income tax return?Do I just enter the estimated info in the T4 section (as if I have a T4)?  

Problem with program, it will not carry the amount forward( Form T936 , line 68140 is not picking up line 21 from T3 from the T slips)

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What I’m wondering is, if the my tax was never submitted, then what happened to the payment I made through this company? As I mentioned, I paid the T1 tax directly on this website.

I started a return through TurboTax Online. I've realized I would like to use TurboTax Full Service instead. But I don't see any way to switch to the Full Service products now.