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March 18, 2022
Question

Mandatory Upgrade to Turbo Tax Deluxe to report HBP repayment?

  • March 18, 2022
  • 2 replies
  • 0 views

Hello @TurboTaxSusan 
I want to designate RRSP amount as HBP repayment for me and my spouse and the software(Turbo Tax Online Free) asks to upgrade to Turbo Tax Deluxe just to report this, costing $20/return (total $40).
Turbo Tax Online free version offers the feature to handle RRSP contributions(as mentioned on the different product offerings webpage) , then why is the software version upgrade required?
Is this a new change introduced this year? Is there any way I can report HBP repayment without the version upgrade, which can calculate and submit my taxes appropriately?

 

Regards

2 replies

April 5, 2022

Yeah, I was also unimpressed by this. Then when I got to the checkout section is forces me to pay for the deluxe package for both me and my spouse even though the HBP is only under my name. So now it’s $39.98 just because of the HBP repayment which is ridiculous for the 3 boxes of information it needs. 

amarwah85Author
April 7, 2022

Irritating and ridiculous indeed! Money-minting strategy for them.

April 7, 2022

This year, TurboTax is taking extra steps to ensure that Canadians have access to the features that will help them get the best tax outcome by broadening its product lineup and directing users to the version of TurboTax that aligns with their tax situation. We’ve expanded our lineup and tailored each version of TurboTax to address the complexity of various levels of filers. This year, when you file with TurboTax, you will be directed to the version that best suits your needs based on complexity, to ensure you are getting the best possible tax outcome for the best value.

For more information please see our TurboTax FAQ Why did I have to upgrade my TurboTax Online edition?

February 28, 2024

This is a gross money grab from TurboTax. I am being charged $40 because I want to report a HBP repayment? I will NEVER use this service again and will actively recommend against TurboTax to anyone I know.

Community Manager
February 28, 2024

We appreciate your feedback on the upgrading of our TurboTax online products. If  you are using a windows computer, we can recommend that you use our TurboTax Desktop version which includes 8 return. 2 would be for you and your spouse then you can do your family or friends returns also. 

 

Thank you for choosing TurboTax.