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March 20, 2023
Question

My TurboTax Basic 2022 quit unexpectedly and will not recover my return from a backup supposedly saved on my PC. Do I need to restart from square 1?

  • March 20, 2023
  • 2 replies
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    2 replies

    TurboTaxSusan
    March 24, 2023

    Unfortunately, if the file didn't save properly and won't open, then you will have to start again.

     

    FYI. TurboTax CD/Download has not generated *.ttbk backup files for several years. Only the *.ttxx file is created for a return.

    March 24, 2023

    Que sera, sera. Thanks for trying.  The backup should be restored for the future.

    June 23, 2023

    I am not able to open the turbotax anymore after the upgrade. please help