spouses net income incorrect??

Forum|Forum|1 year ago
February 17, 2025
6 replies
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I am trying to complete my partners taxes but when it comes to entering my spouses additional information I get an error. When I enter net income (line 23600) it says "your spouse's net income (line 23600) should be calculated by subtracting social benefit repayments (line 23500) from their net income before adjustments (line 23400)." I have been doing our own taxes for years and never seen this before. On their detailed tax summary, line 23500 says 0.00 and line 23400 isn't there. I have no clue what it means or what to do!

Not A Product Question

Jodsns

I’m running into the same problem, did you by any chance get this figured out? If so could you please let me know what I need to do. Thanks in advance

labute38

I'm running into the same problem.

labute38

After some Googling, I found this document online.

According to that link:

23300 = 22215 + 20700 + 22400 + 22900 + 23100 + 23200

AND

23400 = 15000 - 23300

My return shows all those numbers except for 23300 so with those two functions, we should be able to compute 23300 and verify it is correct.

I hope this helps!

JLV2025

Was this ever sorted out? I am having the same issue tonight. I Have an amount to enter for 23600 so not sure what the issue is

bebeforreal

Yes it was sorted out for me on the turbo tax Canada site. I was asked to put the same figure from line 23600 into line 23400 and it worked.

Hope this helps.

DuckHunter33

Can confirm that this worked for me, too. Thank you!

bebeforreal

line 23400 is the net income before adjustment and if there is no amount on line 23500, 23400 will be the same as 23600.

We suggest you to verify all your spouse T-Slips, if all information is accurate.

If the issue persist, we suggest you to contact our product support team.

Thank you for choosing TurboTax.

OctMom18

If splitting pension income with spouse with amount on line 21000 the net income on line 23600 is less then net income on and then error happens? Line 23400 is Net income before adjustment so higher ... then the error happens?

OctMom18

I am running into this same thing... dah ... how do we get past this. My spouse did not have services benefit repayments

DuckHunter33

This has been a persistent error over several years with TurboTax Canada. I am receiving the error right now.

GMarenco

Round the amounts in lines 23400, 23500, and 23600 to the nearest dollar (do not include cents after decimal point) and it should work.