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fonseca-laura
April 21, 2025
Question

"We are sorry, we are having trouble authorising your credit card. Please verify your billing address, card number, and CVV and try again."

  • April 21, 2025
  • 1 reply
  • 0 views
Trying to pay but always getting this message. I've tried many different credit cards (pre-paid or not)

    1 reply

    TurboTaxSusan
    TurboTaxSusan
    April 22, 2025

    Please contact our phone support team as they will be able to assist you further.

     

    Note: You need a Canadian or US Credit card to pay for TurboTax Online. However, you can also use the mobile app and pay using Google Pay/Apple Pay.

     

     

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