Why do I have to upgrade this year to claim medical expenses? Previous years this was included with the basic package. How disappointing

Forum|Forum|4 years ago
January 21, 2022
1 reply
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Why do we have to pay more this year for the same services?

TurboTaxSusan

You’ve been upgraded to TurboTax Deluxe Online to make sure that you get the greatest benefit from your medical expenses.

We understand why this change may be upsetting. But, in previous years, customers often chose a version of the software that didn’t meet their needs and ended up not getting all the credits & deductions that they could have. This year, TurboTax is taking extra steps to ensure that Canadians get the best tax outcome by directing users to the version of TurboTax Online that aligns with their tax situation.

terisss05Author

So what is the extra benefit when the medical expense claim is the exact same as last year? What extra tax outcome am I getting by filling out the same information but paying more for it? Is there an additional line on the tax form that wasn't covered before? Sounds like a fancy way of saying you increased costs during an economically difficult year for everyone...