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K
kmtaxme
May 31, 2022
Question

Your business or rental address is missing information (i.e. number and street) or it has a character that can't be used. - I don't even have a rental. Why do I have ths?

  • May 31, 2022
  • 1 reply
  • 0 views
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    1 reply

    B
    BrendaW-US
    June 3, 2022

    You must have entered a business address which you forgot to add the street number as part of the address or added a character such as a hyphen which isn't being accepted. 

     

    Thank you for choosing TurboTax.

    K
    kmtaxmeAuthor
    June 6, 2022

    The software does not list a hyphen as an invalid character and is needed for some addresses (unit-building).  I retyped the "stated" missing information and even copied it from a NOA but did not make a difference.  The software failed to truly indicate what the error was or the error was in the software.  The business address was correct and already entered on the "business" forms.  The software reported the problem for a "rental".  But even when I entered that address, it still said that there was an error.  Epic fail for the software.

    B
    BrendaW-US
    June 6, 2022

    Was this an error that needed to be fixed or a warning? If it was a warning you can just skip it and continue and file your return.

     

    If the issue is an actual error- please contact our phone support team for assistance.

     

    Thank you for choosing TurboTax

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