Crypto ,and CSV files ,and Premier Desktop.

Forum|Forum|4 years ago
February 27, 2022
2 replies
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I have TurboTax Premier desktop ,and there is no place to upload .csv files. It's the reason I bought the Premier Edition. It only asked if I had crypto along the way ,and nothing else after that. I found some info on this site that shows this : In the Wages and Income section under Investments and Savings (or Investment Income), select Start or Revisit next to Crypto (1099-B) ,but Crypto isn't there.
I have already asked for a refund ,so I may try Premier Live IF it will allow these files to be uploaded from my laptop. Unless someone has better info? I tried contacting customer support. After waiting 2o minutes for a phone call ,and then waiting nearly 20 minutes for someone to FIND the proper info I was disconnected ,and had to start over. Similar experience. Support didn't know the answer , transferred me back to the waiting line. I just decided to try something different.
If anyone has any helpful info on this I would appreciate it.

Thank you.

Best answer by Kat11_2

I had the same issue using Desktop software. I learned that the section you're looking for is available only in the Online platform. So you'll need to use TurboTax Premier Online program to complete your taxes, OR enter each individual crypto transaction manually. I didn't have that many transactions, so that's what I did.

I have seen several users, though, complaining that each transaction uploaded from a CSV file had to be verified. So you still will possibly have to review each transaction on an individual basis. See the TurboTax FAQs that I'm sharing below for additional info.

How do I import my cryptocurrency transactions into TurboTax?

How do I upload a CSV file of my crypto transactions?

Kat11_2Answer

Employee

How do I import my cryptocurrency transactions into TurboTax?

How do I upload a CSV file of my crypto transactions?

*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***

gtrplayr1976Author

Thank you Kat. I guess I will try the live version if our internet will handle it. I had already asked for a refund of the desktop version ,so not sure if I should wait to see how that goes ,and then buy the live version.

Kat11_2

Employee

@gtrplayr1976 Let me know if you have trouble getting your refund for your Desktop software. I'll see if I can help. (I can't issue a refund, but I may be able to beat the bushes a little bit). 😉

*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***