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February 13, 2023
Question

"E Trade Securities: 1099 forms not avaialble for user" Huh????

  • February 13, 2023
  • 38 replies
  • 0 views

TY 2022 1099 forms have been available on the E Trade site since 2-10-23.

Message in TurboTax stated E Trade 1099 would not be available for download until 2-12-23.

On 2-12-23 message in TurboTax stated E Trade 1099 download would not be available until after 1PM on 2-13-23.

At 4PM on 2-13-23 message on TurboTax states "E Trade Securities: 1099 forms not available for user".

 

I have used TT and E Trade for over 20 years and never had this problem.

What in the world does this mean? Does this mean they will NEVER be available? If so, why not state that? Are there no solutions?

    38 replies

    February 15, 2023

    Same issue here.  Just tried (2/15).  I also received emails from E*Trade saying my forms were available.  I can download the forms but when I go to import them into E*Trade it gives me the same error (no forms available)

    February 15, 2023

    I have the same issue this morning.

    February 15, 2023

    I am having same issue and here it is 2/15.  I am not a day trader, so I don't have a lot of transactions.   I have been using both E*Trade and Turbo tax for decades and this is a first.

     

    Posting to make sure Turbo Tax is aware of frustration.

     

    Do we know if this is for sure a Turbo Tax problem or an E*Trade issue ?

     

    Thanks all for the posts and updates.   

    Knowing I'm not alone in my frustrations makes me slightly less frustrated ! 😞 

    February 15, 2023

    Just got off the phone with a TurboTax representative, she apologized for delay of 1099 from Etrade; there is NO information as to when feature will be fixed. However it IS a TURBOTAX issue not a Etrade issue.

    February 15, 2023

    They don't know when it will be fixed? Holy moly comon Turbo tax!!  😕😕

    February 15, 2023

    Wow.  They do t know when it will be fixed !! Geez.  

    February 15, 2023

    Same problem on Feb15th. This is my last year with Turbotax. The program has gone to S*@t over the past few years.

    February 15, 2023

    Ditto, 2/015/2023 and E*Trade download is still not available.

    February 15, 2023

    Does anyone know what online tax preparer will communicate with E*Trade?  H&R Block maybe?

    February 15, 2023

    Confirmed, still not available as of 10:00 a.m. MST; based on what I've read from other posters, and the admission by Intuit that they don't have an ETA on when this will be resolved it may be foolish to hold off filing manually.

     

    I had relatively few trades, so entering by hand was not a huge deal, definitely sympathetic to those who have a large number of trades, and spent the extra money to get TurboTax for this specific functionality. 

     

    Thankfully, H&R Block and others can consume historical TurboTax files to make the transition easier.  

     

     

     

     

    February 15, 2023

    My Etrade account is managed, lots and lots of trades.

    February 15, 2023

    Several people have said this has been a problem for 2 years; that's not been my experience.  It worked for me just fine last year.  I would not have bought TT this year had I know this was even a possibility.

    February 15, 2023

    I would say its an etrade problem but I can be wrong. I am really getting pissed at this point. First it was feb 12...then the 15...now its still not working. I have to say its etrade because the message I get says there are no documents available for my account. So its actually logging into my etrade acct. My 1099 has been on etrade since the 10th. I called both places and they ha e no records of any problems. I find that hard to believe with all these posts online. 

    February 15, 2023

    New message when you try Etrade.  It now says that "ETrade Securities is under maintenance".  So maybe they're fixing it?

    February 15, 2023

    Yep. Getting the same message now. Looks like they finally realized they got a problem. 

    February 15, 2023

    I just spoke to an etrade tech support rep and he said they are aware of the issue and said the eta is 2/16 now. He offered some other ways to upload like uploading via jpg but I don't see that option on for 1099s, on the Div and Int. I guess I will give it another day because I really don't feel like going line by line.

    February 15, 2023

    I cant even get it to allow me to do it manually lol I just get an error "Hmm, looks like we hit a slight snag in this section". it would be great if it gets fixed soon

    February 15, 2023

    folks, to relate an issue i had last year with foreign tax. tt violated every "fix" date they gave 2-10, 2-15, 2-28. once it "worked," it really didn't work. so i waited 3 weeks for one credit that the software never handled properly. i ended up itemizing it - which i could have done 3 weeks prior. don't be disappointed if you're very disappointed with tt - blowing deadlines and never getting it right.

    February 15, 2023

    Chatting with E-trade Customer Service says "turbotax has a major problem and should be resolved by 2/18."  That's all he knew.

    But I think it's E-trade because reading solutions from their site on how to "download tax documents into tax preparation software", it says to click on 1099 download button and then can upload into turbotax.  When I clicked on the little down arrow all I got after quite a bit of time was a blank screen on another URL.  So I would guess E-trade isn't showing the document to TurboTax. When I questioned that with chat guy, he said I would need to talk with Tech guys.  I quit at that point and came here.  

     

     

    February 15, 2023

    You actually got into a chat with Etrade?  How'd you manage that?

    February 16, 2023

    Etrade been answering every day told tomorrow I'm over it

     

    February 15, 2023

    Today is the 15th of February and still receiving message "1099 not available for this user" ugh. LOL. tell me I'm not going to have to enter these documents myself...line by line? Am I in a nightmare? Can anyone expound on this phenomenon for me?