Entering investment sales

Forum|Forum|3 years ago
February 28, 2023
2 replies
0 views

I mistakenly began to enter a sale that never occurred. I want to erase it, buTt won’t let me do it. I tried to file without erasing but T won’t let me. How can I erase it.

Best answer by AmyC

A full or corrupted cache can cause problems in TurboTax, so sometimes you need to clear your cache (that is, remove these temporary files).

For stuck information follow these steps:

Delete the form, see How to Delete -if possible.
Log out of your return and try one or more of the following:
- Don't use Internet Explorer.
- Clear cache and cookies,
- Sign in using a different browser.
- Sign in using a different device.
Log back into your return.
- Enter the information

AmyCAnswer

Employee

A full or corrupted cache can cause problems in TurboTax, so sometimes you need to clear your cache (that is, remove these temporary files).

For stuck information follow these steps:

Delete the form, see How to Delete -if possible.
Log out of your return and try one or more of the following:
- Don't use Internet Explorer.
- Clear cache and cookies,
- Sign in using a different browser.
- Sign in using a different device.
Log back into your return.
- Enter the information