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January 30, 2023
Question

Every time i type 12 into the number of months rented it keeps telling me "the number of months rented cant be more then 12" but im putting in 12!

  • January 30, 2023
  • 1 reply
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1 reply

hbl3973
Employee
January 30, 2023

jamieelynn95,

 

No way to tell from here what is going wrong, but perhaps there's a hidden number already in that field.  Try clicking in the field and use Ctrl-A (on a PC) or Cloverleaf-A (on a Mac) to select all preexisting characters and then typing in the number 12, which would replace the selection.

 

If that didn't work, the next step would be to exit TurboTax, exit your browser, and come back in to see if the problem goes away.

 

Next I'd try restarting your computer just to clear accumulated cruft. 

 

Hope one of these work for you.  In any event, do come back to this thread and let us know if you succeeded.