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November 30, 2024
Question

expiration month still broken

  • November 30, 2024
  • 1 reply
  • 0 views

This was reported last March and it's now November 2024 -- the payment page is *STILL*

broken - can't accept an expiration month for the credit card past 08 -- WTF ...

software? usability ??

    1 reply

    DoninGA
    Employee
    November 30, 2024

    You have to contact TurboTax support for any type of billing issue.  

    Support is open from 5am to 5pm Pacific time, Monday thru Friday

     

    See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9ZKpQB_US_en_US

     

    Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax