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June 12, 2021
Question

Hello, I've been stuck inputting rental property expenses . I input insurance/repairs, etc and when I click "continue" it says "not started". Any suggestions?

  • June 12, 2021
  • 1 reply
  • 0 views
When I click on "start" (for say "repairs" it shows the amount I previously input. But won't go behind that. Help.

1 reply

Critter-3
June 12, 2021

Clear cache and cookies on your web browser.  Close the browser.  Relaunch the browser.  Access the TurboTax online website again - https://turbotax.intuit.com/personal-taxes/online/

If the problem persists then change your web browser.

June 12, 2021

Thanks for taking the time to reply. None of the above worked, unfortunately. Still reads $0.00 no mater how times I inupt. Looks like I have to fill out forms by hand this year. 

Critter-3
June 12, 2021

Please use the following link to contact Customer Support for further assistance.

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632