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Question

How can I get around TurboTax asking for an apartment number, and not letting me finish filing my taxes, when I don't live in an apartment or have an apartment number?

Forum|Forum|2 years ago
February 6, 2024
1 reply
0 views

I moved from an apartment to a home, I changed my address before I started filing my taxes. It seems to default my residence type to Apartment and is requiring me to enter an apartment number to continue. I'm unable to finish filing without putting a number in there.

TurboTax Free Edition Online

It's important to make sure the space is blank.

Go to Personal Information
Scroll to Mailing Address > Edit
cCick on that space and be sure to use the delete key to remove any characters.

It may also be a good idea to clear your cache and cookies. It handles many issues that seem nonsensical on a regular basis.

Close your TurboTax return first.

Watch to be sure you are selecting 'all time' as example. Do not use selections like 'last hour' for those browsers that give you options.

How to clear your cache

Once this is complete open your return and select to enter your income.

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