Import prior year 2022 to 2023 not working (Deluxe)

Forum|Forum|2 years ago
February 4, 2024
1 reply
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I've read and tried recommendations and still can't get an import. I can find and open my .tax2022 return on my Mac. When I open the 2023 application (downloaded from Costco) and get the "begin" screen it doesn't list any of my prior years return to choose. I browse for it manually and then can't find it. I've been using turbo tax for over 10 years and have't had this happen. VERY frustrated! If I try the account recovery process it just takes me to a place where it wants me to purchase Turbo tax. I have 2 log on's and tried each one. Wondering if I should delete the 2023 application, but don't know if it will let me download again. Thank you.

JohnW152

See the TurboTax Help articles Troubleshoot transferring from a prior year return and Transfer last year's return to TurboTax Desktop for Windows.

Hopefully the guidance there will be helpful to you.

cmorazAuthor

Nope. The only thing I didn't try was re-installing the 2022 application. Since that's the only place I can see last years return (except I do have a pdf copy) I'm afraid if I reinstall it all the data will be gone. Now to go throw up then try to get a refund from Costco.