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February 26, 2021
Question

It keeps telling I need to fill out date acquired for Stocks, everything is imported from Robinhood. Even if I fill out dates, it keeps sending me back to same entry page

  • February 26, 2021
  • 1 reply
  • 0 views
After filling all the information(importing Robinhood file into Turbotax), I am at the review page. Turbo Tax keeps telling me I need to fill out date acquired for stocks but if the document already has date information. So I tried to fill out the info as turbo tax tells me and it keeps sending me back to same entry

1 reply

Employee
March 3, 2021

If you are stuck on a screen in TurboTax and are prompted that you need to complete the information to advance you may need to log out and restart your computer, then log back in, or try another browser. You may also need to clear your cache and cookies.

 

To clear your cache use this TurboTax FAQ

To delete your cookies use this TurboTax FAQ

 

Please follow the instructions in this TurboTax FAQ to contact customer support if you need further assistance:  What is the TurboTax phone number?

 

@yoo38

 

 

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