Order Screen does not allow a credit card expiration date beyond 08 (August). Here's a screen shot.

Forum|Forum|2 years ago
February 28, 2024
2 replies
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Not A Product Question

DoninGA

Employee

When you use the scroll bar on the right side of the months listed and scroll down does it show months 10 thru 12?

Libby3Author

Yes. It shows 9, 10, 11 and 12. But, it does not allow you to select any of them. It also doesn't allow you to just type into the box. I was finally able to order TurboTax by using a different credit card with a February expiration date.

Davo-1008

Today March 27th 2024 , the TurboTax Desktop and other product Purchase form for Credit Card Information continues to NOT allow the purchaser (me ) to select credit card expiry months between 9 and 12.

As a result, I CANNOT order my 2023 TurboTax Desktop product using my preferred USA credit card.

There must be many other customers having this problem.

TurboTax must be losing many sales.
Please upgrade this problem to have it fixed ASAP.

Thanks from David Sommer, Retired Enrolled Agent