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January 31, 2025
Question

Rental Expenses will not save

  • January 31, 2025
  • 1 reply
  • 0 views

I am the online version of TurboTax and when I enter 2024 expenses for my rental property, they do not save. And they still show as not started. When I hit the pencil to edit, the amount I entered is still there, but it is not saving. 

1 reply

AmyC
Employee
February 6, 2025

Follow these steps:

Online version:

A full or corrupted cache can cause problems in TurboTax, so sometimes you need to clear your cache (that is, remove these temporary files).

For stuck information follow these steps:

  1. Delete the form/ worksheet- if possible, see How to Delete  
  2. Log out of your return and try one or more of the following:
    • Don't use Internet Explorer.
    • Clear cache and cookies,
    • Sign in using a different browser.
    • Sign in using a different device.
  3. Log back into your return.
    • Enter the information again.
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