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February 18, 2021
Question

TurboTax Early Rounding Issues creating LARGE variances between TurboTax Produced Return and Brokerage 1099-B Data

  • February 18, 2021
  • 40 replies
  • 0 views

Edited to be as clear as possible.

 

"In my 2019 TurboTax Produced Tax Return, Column H on Form 8949 was NOT ROUNDED. In my 2020 TurboTax Produced Tax Return (this year), Column H is Rounded.

 

The IRS guidance did not change between the two years so please fix it. Rounding every individual transaction on FORM 8949 produces large variances with what the broker sends the IRS on 1099-B for people with hundreds of transactions. Software should not be rounding this number."

 

*Edited to add the issue is worse than I thought....TurboTax appears to be rounding All dollar amounts on Form 8949 in the final version of returns. Every column that features dollar amounts is being rounded on Form 8949 and that is definitely not REQUIRED by the IRS.  We are not using pen and paper so please be precise.

 

TurboTax software for this year has a serious issue that is upsetting customers. TurboTax is forcing rounding at the individual transaction level for items like stock sales.  This creates an enormous problem for people with hundreds of transactions. The early rounding results in a large variance between the Broker to IRS 1099-B statements and what a TurboTax produced return details. Some suggest "the IRS allows it."  First off, the IRS definitely does not REQUIRE it.  Just because the IRS allows it does not mean it should be forced upon TurboTax customers. I am sure the IRS intention for allowing rounding (again, not requiring) is to help people who use pen and paper and don't pay for expensive software.  We that pay for expensive TurboTax software expect precise data.  When the early rounding creates a variance, it is possible that other issues with the data are being hidden. It is why anyone who has ever done reconciliation on financial data knows that you tie out to the penny (and then at that point you can round). It is the only way to know 100% that you have accounted for all the data. Come on TurboTax, you should know better. As a decade long customer, I genuinely believed your product got better every year....but this year, it has taken a giant step back.  Please Fix It. 

40 replies

March 17, 2021

This is the first time I've had capital gains to report to the IRS due to selling employee stock purchase plan shares last year.  I imported my 1099 from Fidelity so was having the toughest time trying to figure out where I went wrong. I finally did a search and found this is a known issue. Luckily for me the amount is minimal but it did cause me time and aggravation. We're paying extra for Premium to address capital gains so please fix, TT!

March 17, 2021

I notice this thread is at least 4 weeks old. After entering my stock information there is no possible way I can make the totals match my 1099B. In a year where there have been losses for many people, this oversight by Turbo Tax has implications. I have always used Turbo Tax except for one year where it was a total fail and I used H & R Block software.  Looks like I'm heading this direction. It is late enough in the tax season this should have been addressed.  Please tell me there is an upcoming solution to this issue or you can't fix it. ONE WAY OR THE OTHER!!!!!!!!!!

Is there any other option to contact Turbo Tax?

March 17, 2021

If you go the previous page (page 9), one of the user, DJG, has attempted to email Intuit's CEO and the response from them it's that this rounding on transaction level is intentional change, so they are likely not going to fix it. So if you don't think you cannot accept this issue, maybe it's best to move to another solution and request you money back.

March 17, 2021

Hi everyone,

I will share my workaround, which I submitted a couple weeks ago, 3/5/2021. As of today (3/17), my state and federal refund is coming into my bank account. So far so good. 

 

I had a $4 discrepancy between 8949 and 1099-B. The -B was higher than the 8949, which meant I would be underreporting my income. After much deliberation, I decided to add one last entry at the end of the investment transactions list in TT:

 

"Correction for Turbotax rounding error"

01/01/2020 purchase date

12/31/2020 sale date

Basis $0

Proceeds $4

 

It brought my 8949 to match the 1099-B. They accepted it, and refund is in my account. 

 

Use at your own risk, but I thought being exact was most important. 

 

 

 

 

March 19, 2021

I am trying to enter data from a 1099-B.  I type the request in the' Search' box on top right of screen and get'' 'jump to link'' etc but when I click on it get nothing on the screen  In one place Turbo says input the form--I just have a simple PC--no way to input the form.  In another place Turbo says click Yes to "Add an investment sale?" or or "Did you sell mutual; funds?"  But there is no box to click Yes in either case.   

 

Thanks in advance

 

 

March 21, 2021

At the end of the day, TurboTax's baffling change for the worse probably won't affect me. (My totals deviate by less than $10 for each category, e.g. proceeds, cost basis, etc.) But why/how did TurboTax go out of their with to break something that wasn't broken before?

 

Moreover, TurboTax has the audacity to instruct their customer support to just tell people to manually input their transactions instead of doing anything to fix this bug. 2020 was the year when a lot of people started actively trading stocks because of COVID. TurboTax couldn't have picked a worse time.

 

Based on multiple threads, TurboTax has been informed of this issue for months. Months. Intuit is a publicly-traded company with more 10,000+ employees and revenue in the billions. They couldn't fix this, or care to fix this?

 

TurboTax's customer support is also providing inaccurate, misleading information in these threads--with potential tax fraud liabilities and tax penalties for TurboTax customers.

 

IRS allows for rounding of totals, but not for the underlying numbers. Here's the quote from the IRS website: "If you have to add two or more amounts to figure the amount to enter on a line, include cents when adding the amounts and round off only the total."

 

Not to mention, Intuit spends millions of our money lobbying Congress every year to keep tax filing complicated. IRS already has most of our tax information and can file taxes for a lot of us or make it a lot easier to do so. Instead, Intuit takes our money to perpetuate a problem that they profit from at our expense.

 

It's clear that TurboTax isn't going to fix the issue. Based on all the other threads about this same problem, it's clear that customer support (whose hands are tied) can't provide any useful answer that "you paid $90 to save time, but we're going to make you spend hours anyway to fix an issue we caused."

 

Please @ me if you have any recommendations about boycotting TurboTax and moving to a different tax preparation software. I wouldn't be surprised if there's a class action lawsuit in the next few months. Please @ me when that happens so I can join. It's a shame my law firm doesn't do class action lawsuits, but I'll definitely mention this with the attorneys and ask around.

 

By the way, if this comment gets deleted, I'll post the same thing on Facebook, on any subreddits that deal with taxes and personal finance, and any Reddit posts that already complain about this issue.  I'll also blog about this. TurboTaxFraud.com and CovidTurboTax.com domains are both available for $12/year.

 

At this point, my options are: 1) just bend over and take it from TurboTax or 2) export my data to TaxAct or something. I'm going to take a few hours to think about this.

April 4, 2021

I've encountered this problem as well.

Without a fix for this, does anyone have a recommendation for an alternative

to TurboTax (H&R, TaxAct, ...). 

I'm ready to give up on TurboTax.

Thanks

ReneeM7122
April 6, 2021

You will have to go back to your 1099-B and fix each transaction manually.  Go back to your 1099-B and delete every adjustment that went from less than .49 to 0.

The rounding is allowed per IRS regulations but it causes a conflict in this particular part of the software.  The IRS says as follows:

 

Computations

The following information may be useful in making the return easier to complete.

 

Rounding off dollars.

You can round off cents to whole dollars on your return and schedules. If you do round to whole dollars, you must round all amounts. To round, drop amounts under 50 cents and increase amounts from 50 to 99 cents to the next dollar. For example, $1.39 becomes $1 and $2.50 becomes $3.

If you have to add two or more amounts to figure the amount to enter on a line, include cents when adding the amounts and round off only the total.

If you are entering amounts that include cents, make sure to include the decimal point. There is no cents column on Form 1040 or 1040-SR.

 

Equal amounts.

If you are asked to enter the smaller or larger of two equal amounts, enter that amount.

 

@mikemaloney17145

April 30, 2021

It's 04/30/2021 and Turbotax still has not fixed this.

I also checked my 2019 return and Form 8949 was not rounded and matched broker statements. Thankfully I don't have too many but wow, what a lack of customer functionality from Turbotax. 
Why aren't you fixing this Turbotax, and why did you make the change in the first place - as many have said this is not required by the IRS.

May 15, 2021

TurboTax is inaccurate.  Federal refund amount submitted to IRS is incorrect.  The IRS refund on my Federal Taxes was $9 more than my TurboTax return.  In 12 years of TurboTax returns 2020 is the first time my refund didn't match.   Data on Form 8929 is supposed to match the 1099-B that financial institutions submit and it doesn't.  This leads to bottom line Tax due/refund discrepancies.   It is likely though unproveable, that TurboTax 2020 transaction level rounding is causing mismatches at the IRS.  The IRS doesn't explain the $9.   I did not override any data in TurboTax.  There's no way to prove it is due to TurboTax transaction level rounding but my self-calculations on Schedule D without rounding each transaction was significantly lower than the number TurboTax generated and reported.  

May 19, 2021

This whole situation is bizarre I submitted my return on March 1st and only just received notification I will be paid on May 20th, so much for 21 days.  I had to correct multiple entries from the brokers download and now I find the IRS are giving me more than $200 extra due to TurbTaxes incompetence.  Unless they fix this I for one will not use them again after 24 years of happy experience.

May 20, 2021

I agree.  TurboTax failure to match IRS's bottom line points to quality issues with the product and poor decision making. 

February 7, 2022

I too am really annoyed with this arbitrary and incorrect decision by Turbotax

 

There is absolutely no justification for this. If an individual taxpayer wants to round their numbers, they can do so--but forcing EVERY USER to accept this inaccurate implementation is ridiculous.  And in many cases, the result is also unfavorable to the taxpayer--- it is bad enough to pay as much as the government takes from us-- but to have the tax software force us to pay even more really takes the cake

February 27, 2022

2022 Rounding is still causing unnecessary headaches. 

My recent love affair with Turbo Tax and Intuit is souring.  

I had everything entered and happy (by hand!) and decided to stretch and try the import.

What a time consuming un fun mess. So much for convenience. 

A Good Clear option of rounding or NOT would be great.  Maybe I am missing something.

SOOOO many comments on this issue.  

 

 

February 14, 2023

I can say that with the new crypto reporting requirements, the software is definitely still not fixed. It even seems that the situation is worse than has been reported, the algorithm is actually rounding the COST (or other basis) DOWN and rounding the PROCEEDS UP. Example:

From brokerage:

Actual Cost: $3.34, Actual Proceeds: $2.01, Gain or loss: -$1.14

As reported on my taxes by TT:

Actual Cost: $2, Actual Proceeds: $3, Gain or loss: +$1

When there are a ton of transactions each one is chiseling away at my return. I pay a premium to use this service and I expect it to produce accurate returns and even find value to add to my return, not whittle it down through bad rounding algorithms.

Once again, I'm posting here because this needs to be addressed and use DOLLARS and CENTS to accurately report my numbers.

February 14, 2023

The rounding algorithms in the software are set for rounding down if the value is $0.49 or below and rounding up for $0.50 or above.  It should not be rounding cost down and proceeds up.  If you are seeing this on your return, we would like to look into it.  We can review what is happening if you provide a "token" for your return.  A token is a number entered into a TurboTax database where a "sanitized" version of your return is put. Sanitized means that all personally identifiable information is removed, so we see your numbers but not your name, Social Security, business name, etc.

 

To send us a token, please do the following: 

 

TurboTax Online:  

 

Click Tax Tools in the menu to the left.

Click Tools, and then.

Click Share my file with Agent.

 

A pop-up message will appear. Click OK to send the sanitized diagnostic copy to us.

Provide the token number that is generated onto this thread.

 

TurboTax Desktop:

 

Select the Online menu if the customer is using Windows. Select “Help” if using a Mac.

Select Send Tax File to Agent.

A pop-up message will appear, and the customer will select, Send. If using Mac, "Send Tax File to TurboTax Agent.

 

Note: Desktop will save a file to your computer unless you uncheck the box.

Another message will appear. 

 

Reply to this thread and provide the token number that is generated.

 

At the bottom of your reply (with the token), add @bstanley so I will be notified.

 

@Willzy75 

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March 20, 2023

I'm having a similar issue caused by premature rounding. Premature rounding means that Turbotax is reporting I have $1 of excess 401k contributions when, in fact, I was careful to hit the cap exactly. I just generated a token 1101744. @bstanley @BrittanyS