Turbotax is incorrectly charging me for capital gains when I should be exempt

Forum|Forum|1 year ago
April 2, 2025
1 reply
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Hi, I am doing a 2024 tax return. I've been using Turbotax for years, so I think I'm a pretty experienced user.

My taxable income is $27, 922 (1040 line 15). I checked this on the forms as I switch back between forms and EasyStep. This is correct.

My capital gains (1040 line 7 is $3139), and this is long term gains. I checked the schedule D.

The clip level for 0% capital gains tax is $47,025, so my understanding is that I should not be getting taxed on the $3139 capital gains.

However, I am getting taxes on the capital gains. I tested this by added a fake line of $1000 in capital gains, and the tax went up.

Why is this happening? Am I misunderstanding something? or did I enter something incorrectly?

Thank you.

Best answer by lucychou122

I'm very disappointed. I feel this is a software issue or problem with the software not being user friendly.

I called Intuit and they said I needed to pay $60 to have someone look into it.

I'm hoping there is some help I can get on this forum. In the meantime, I will use the free government websites to see if calculations are correct there.

lucychou122AuthorAnswer

I'm very disappointed. I feel this is a software issue or problem with the software not being user friendly.

I called Intuit and they said I needed to pay $60 to have someone look into it.

I'm hoping there is some help I can get on this forum. In the meantime, I will use the free government websites to see if calculations are correct there.