TurboTax Premier Unable to Import more than 2000 Financial Transactions

Forum|Forum|3 years ago
February 28, 2023
2 replies
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I am using TurboTax Premier for Windows to prepare my tax return for 2022, which is what I have used for several years. (The program is provided on a complementary basis by Fidelity Investments.) My tax situation is not much different for 2022 than it has been in the previous several years. When attempting to import my data from Fidelity Investments, I am met with the following message in TurboTax:

"We notice you have more than 2000 financial transactions to import. Turbo Tax wasn't designed to handle this many transactions. We apologize! Please contact us to request a refund (go to www.turbotax.com and select Support)."

I have never run into this limitation before, and everything I find online suggests TurboTax should be able to handle 10,000 transactions. I'm at a loss as to how to proceed to be able to complete my tax return.

TiffanyL

@tjmcclain62

May I ask do you have more than one 1099 that you are trying to import from Fidelity? Can you try the steps provided below to see if that resolves your issue:

Log completely out of your TurboTax account
Clear cache and delete cookies
Then log back in and see if you are still having the same issue

You can also try using a different web browser. If that does not work, please respond back here and let us know so that we can provide next steps.

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tjmcclain62Author

Yes, I have 1099s for 3 accounts at Fidelity.

I've followed the steps you suggested, but they don't seem relevant to the desktop version of TurboTax.

Anonymous_

Employee

You can always print and mail your return with a summary of your transactions.

See https://www.irs.gov/instructions/i8949#en_US_2022_publink59421zd0e1698

tjmcclain62Author

I may not be understanding your reply, but I would still need to actually prepare the return. The method of filing seems to be a later step in the process. How would I prepare the return for paper filing with this issue?

Anonymous_

Employee

If you read the information at the IRS web site (link in my previous post), you enter summaries instead of individual transactions which, of course, eliminates the need to import (or enter) thousands of trades.